Privacy Policy

Introduction

Idea Forge Studios LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit idfs.ai (this "Website") and use our products and services, including DraftDash, Ethel, MOG, and Thea. Product-specific privacy details are also available within each product's client portal.

Information We Collect

Contact Form Submissions

When you submit our contact form, we collect:

• Your name
• Email address
• Phone number (optional)
• Message content

This information is sent to us via SendGrid (our email service provider) and is used solely to respond to your inquiry.

Automatically Collected Information

Like most websites, we may collect standard technical information:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website

We do not use cookies or tracking scripts on this website. We do not sell, rent, or share your information with third parties for marketing purposes.

How We Use Your Information

• Respond to inquiries: Contact form submissions are used only to reply to your questions or requests.
• Improve our website: Technical information helps us understand how visitors use the site and identify issues.
• Legal compliance: We may retain information as required by law.

Third-Party Services

SendGrid

Our contact form uses SendGrid to deliver messages to us. SendGrid may process your email address and message content according to their privacy policy: twilio.com/legal/privacy

YouTube

Product demo videos are embedded from YouTube. YouTube may collect information about your viewing activity. See YouTube's privacy policy: policies.google.com/privacy

Data Security

This website is built with FastAPI and does not store user data in a database. Contact form submissions are transmitted directly via email. We use HTTPS encryption for all connections.

While we implement reasonable security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

Active account data is retained for the duration of your subscription. Upon cancellation, your data is maintained for 90 days to allow for reactivation, after which personal data is deleted. Contact form submissions are retained for business purposes and deleted upon request.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of future communications
• Withdraw consent for optional data processing

To exercise these rights, email support@ideaforgestudios.com. We will respond within 45 days.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected.
• Right to Delete: Request deletion of your personal information, subject to certain legal exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
• Right to Limit Sensitive Information: We do not collect sensitive personal information beyond what is necessary.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To submit a verifiable consumer request, email support@ideaforgestudios.com or call (980) 322-4500. You may also designate an authorized agent to submit a request on your behalf.

Children's Privacy

Our Website and Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected personal information from a person under 18, we will promptly delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when it was last revised. Continued use of this website after changes constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy? Contact us: